Returns & Exchanges
At Ninja, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day hassle-free return window for all unused items in their original packaging. If your purchase doesn't perfectly fit your space, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original box with all tags attached to ensure they are protected during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.